Terms and Conditions for Using VoC Product
Effective Date: 21/01/2025
1. Introduction
Welcome to Voice of Customer (VoC), a cutting-edge AI-powered customer feedback and insights platform designed by stc to empower seamless interactions and enhance your digital experience. By accessing or using VoC, you agree to comply with these Terms and Conditions. These Terms govern your use of VoC and all related services, features, and content.
2. Acceptance of Terms
By using VoC, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue use immediately. stc reserves the right to update these Terms at any time. Continued use after changes constitutes acceptance of the revised Terms.
3. Use of VoC
Permitted Use:
Use VoC for lawful, personal, or business purposes as intended. Do not misuse, modify, reverse-engineer, or exploit the product.
Prohibited Activities:
- Violating intellectual property rights.
- Transmitting harmful content (malware, spam, hate speech).
- Interfering with VoC's functionality or security.
- Using VoC for illegal activities.
4. Intellectual Property
VoC and its content (software, trademarks, designs) are owned by stc or its licensors. You receive a limited, non-exclusive license to use VoC as permitted. No rights are transferred to you.
5. Privacy and Data Protection
Your privacy is paramount. VoC's data practices are outlined in the Privacy Policy. By using VoC, you consent to the collection, processing, and storage of your data as described.
6. Third-Party Services
VoC may integrate third-party services (e.g., APIs, content providers). stc is not responsible for these services. Their use is subject to separate terms.
7. Disclaimers
As-Is Basis:
VoC is provided "as is" without warranties of accuracy, reliability, or uninterrupted access.
Limitation of Liability:
stc is not liable for indirect, incidental, or consequential damages arising from VoC's use.
8. Indemnification
You agree to indemnify stc against claims, damages, or losses resulting from your misuse of VoC or violation of these Terms.
9. Termination
stc may terminate or modify VoC at any time without notice. Upon termination, your license to use VoC ends immediately.